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  September 3, 2010  
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Microsoft CRM Add Ons - c360 Solutions

 
Microsoft Dynaimcs CRM 4.0    

Real World Technology for Real World Business
Benefits Brokers Are Transforming Their Business
Employee Benefits Brokers are redefining customer relationships and driving measurable improvements across all customer management processes with the complete, affordable customer relationship management (CRM) solution preconfigured specifically for the benefits brokerage industry.

The Microsoft Dynamics™ CRM 4.0 user experience has been designed to be a natural extension of Microsoft Office and Outlook®, providing a familiar and intuitive work environment that fosters user adoption and productivity. Because the product is built on the scalable and secure .NET platform and leverages standard tools and technology, including Microsoft SQL ServerTM, Microsoft BizTalk® Server, and Microsoft Visual Studio®, Microsoft CRM allows you to take advantage of your existing IT investments and in-house expertise to help minimize your total cost of ownership.

Adapted to a Broker’s Business Needs and Workflows
Benefits Agency Manager for Microsoft Dynamics CRM 4.0 allows principals and producers to track and manage policy data with easy to use tools. Search for customers and prospects by eligibility, renewal dates, carriers, and more. Receive automated policy renewal notices via email on your computer, cell phone or PDA. And keep all policy documents and notes organized.
  
 
At a Glance
  • Over 11,000 customers from small to enterprise
  • Over 500,000 users in more than 80 countries
  • Global network of software and services partners
  • Fast, flexible, and affordable
  • Full CRM suite of marketing, sales, and service
  • Native Office experience for rapid adoption
  • Multi-language with more than 25 languages
  • Advanced SOA / Web services architecture
  
 
Key Features Key Features
  
 
Find, Win, and Grow Your Customer Relationships with Microsoft Dynamics CRM
Microsoft Dynamics CRM is a full customer relationship management (CRM) suite with marketing, sales, and service capabilities that are fast, familiar, and flexible, helping businesses of all sizes to find, win, and grow profitable customer relationships.

Sales: Close Deals Fast
Enable salespeople to create a single view of the customer with tools that streamline and automate everyday sales processes promoting shorter sales cycles, higher close rates, and improved customer retention.

Marketing: Generate Demand
Provide marketing professionals with data cleansing and segmentation tools, campaign management features, and insightful marketing analytics to increase the effectiveness of marketing programs, generate demand, and better track key performance indicators.

Customer Service: Deliver Responsive Service
Deliver customer information, case management, service history, and support knowledge to the desktops of customer service personnel, giving them the tools to deliver consistent, efficient service that enhances customer loyalty and profitability.

Customer Choice
A cornerstone of Microsoft Dynamics CRM is customer choice. Designed with a single unified code base for both on-premise and on-demand deployments, Microsoft Dynamics CRM enables customers to choose the right deployment model for their specific business and information technology (IT) needs, with the flexibility to change deployment models over time if business or IT preferences change.
  
 
 
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